I tried to download Planet Scope 8 bands surface reflectance, but when I put the order always returns me a UDM image, I follow the instructions but I am just reciving the same kind of image, an UDM file
Question
When I put an order to download PlanetScope always returs an UDM
+17- Community Manager 🌎
Hi,
Due to account information being needed to further assist you, I have opened a ticket with the support team on your behalf. I have copied the email you have registered with here on Planet Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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