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Subscription Area under management with 0 results

  • February 19, 2026
  • 1 reply
  • 284 views

fbayle
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Hey folks,

 

I hope all is well.

 

I’m trying to suscribe to an area under management but I always get 0 results. These are the parameters I’m using:

I’m sure I’m doing something wrong. Can you help me to obtain results?

 

The aoi is less than 5km2.

 

Thanks in advance.

Best answer by elyhienrich

Hi ​@fbayle 

Due to account information being needed in order to assist you, I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.

To others facing the same issue, please reach out to our support team

1 reply

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • February 26, 2026

Hi ​@fbayle 

Due to account information being needed in order to assist you, I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.

To others facing the same issue, please reach out to our support team